Privacy Policy
At RTR Interior, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our services.
1. Information We Collect
We may collect the following information:
- Contact details: your name, email address, phone number and site address when you fill in our contact or quote request form.
- Account details: your name, email and password when you register or log in as a client.
- Project details: measurements, site information, preferences and any files or messages you send us for a quotation or project.
- Technical data: your IP address, browser type, device and pages visited, collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Respond to your enquiries and prepare quotations
- Supply, deliver and install products and carry out interior works
- Manage your client account and keep you updated about your project
- Send invoices, payment reminders and service-related messages
- Improve our website, products and customer service
- Meet legal and regulatory requirements
3. Cookies
Our website uses cookies to keep it working properly, remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, but some parts of the website may not work as expected.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it only with:
- Our installers, contractors and suppliers, when needed to complete your project
- Payment, hosting, email and analytics service providers who help us run our business
- Government or legal authorities, when required by law
These parties are expected to keep your information secure and use it only for the purpose it was shared.
5. Data Security
We take reasonable technical and organizational measures to protect your information from loss, misuse and unauthorized access. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We keep your information only for as long as needed to provide our services, meet legal, accounting and warranty obligations, and resolve disputes.
7. Your Rights
Subject to applicable law, you may ask us to:
- Give you a copy of the personal information we hold about you
- Correct information that is inaccurate or incomplete
- Delete your information or close your client account
- Stop sending you marketing messages
To make a request, contact us using the details below.
8. Third-Party Links
Our website may link to third-party websites, such as social media pages. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.
9. Children's Privacy
Our website and services are not directed at children under 18, and we do not knowingly collect personal information from them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when they are posted on this page, so please check it regularly.
11. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates, including the applicable data protection laws.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
RTR Interior
Email: info@rtrinterior.com
Phone: +971 50 285 2915
Address: Dragon Mart-1, International City, Al Awir Road - Dubai - U.A.E